• 1. Owner of website
• 2. Legislation applied
• 3. Term of purchase by web site
• 4. Conclusion of contract
• 5. Obligations of customer
• 6. Values of goods purchased and term of payment
• 7. Shipping and delivery
• 8. Right of withdrawal
• 9. Complaints
• 10. Force majeure
• 11. Intellectual Property Rights
• 12. Privacy policy
• 13. Legislation applied and jurisdiction

The website www.milanocard.it (the Site) is owned by Edward Falcon Scarpellini
(the Falcon) with registered offices in Milan, via Grasselli 19 (TAX ID 06,329,560,962, REA 1920233) and has finalized the sale of reservation and -tourist assistance no-activities by travel agencies.

Falcon has licensed for electronic commerce (B2C), issued by the City of Milan Dc Productive Activities Office SUAP PG: 4203/2010 05-01-2010. Falcon is also entitled to wholesale (B2B For Trade) as per documents lodged with the Chamber of Commerce of Milan.

The purchase of goods and services made through electronic media is regulated by Legislative Decree of Italian Republic No. September 6, 206/2005 in the field of distance selling, consumers and the Legislative Decree No April 9, 70/2003 in electronic commerce.

These Conditions of Sale, together with the delivery terms and payment for goods provided in this document are an integral part of the purchase agreement concluded between the user of the Site (the customer) and Falcon. Falcon calls, therefore, to carefully read these terms to press, however, to keep a copy, even on medium.

The terms and conditions here are just a copy in English of the terms and conditions of use and bought the Falcon. Falcon it does not ensure the correct translation and any dispute or litigation will be worth only what stated in the text in Italian.

From this website are also affordable services and products not owned by Falcon for these services and products, therefore, well worth all the terms and conditions contained in this document, will be worth even the terms and conditions of service issued by individual owner the same. Falcon so do not assume any liability for services provided by third parties.

4.1. Client's proposal
Publication of the services displayed on the Site is the reference of the invitation addressed to the client to formulate the proposal.
The order of the Customer in respect of goods on the Site, has the value of a contract proposal to Falcon and may be made by filling out the online form.
The customer's order requires the full knowledge and full agreement on the procedure of purchase of these general conditions of sale and terms of payment and delivery in this document.

4.2. Client's proposal
Correct receipt of the client's proposal is confirmed by Falcon through an answer sent to the email address supplied by the customer. The response of Falcon, generated automatically has to be acceptance of the proposal, but only confirmation of receipt. Avvenu that message will confirm the receipt of payment for services purchased by the customer and the customer does not ask where they had mentioned the date of activation of the service purchased and the address where to send them. The Customer shall notify the date from which Falcon do you want to activate the service purchased, the address where to send and the recipient's name. Where the services they purchase, the customer would receive at the hotel where soggernerà in Milan or at their departure airport, the customer shall disclose the name of the hotel or airport, the day of arrival and the name by which you made your reservation. In case of incomplete or inaccurate Falcon will have the right to cancel the order without making any refund. In the event that the customer has not announced the day of service activation or the address where to send the goods or both of the data, Falcon having contacted via e-mail at least two voltel'utente and that he received no answer or complete, will have the right to cancel the order without issuing any refunds to the Customer.

4.3. Any errors of publication
Following the transmission of the response to confirmation by Falcon, when Falcon is experiencing (due to technical or formal errors) the non-correct price and / or characteristics, published on the Site, the services of the proposal Customer, Falcon will express statement of what the customer invite him, if still interested, a new proposal.

4.4. Conclusion of contract
The purchase contract is concluded when the Falcon - checking the availability of the property requested by the customer - received all the necessary data and listed in paragraph 4.2 of this Agreement, will send a written communication via e-mail confirming that you have sent to Customer purchased services.
If Falcon is unable to accept the proposal of the Client, it will express the same statement.

The purchase of services is reserved for persons over age or that otherwise have the capacity to act. Falcon disclaims any liability in cases where individuals are unable to act in violation of this rule.
The purchase of services on the Site requires the provision by the Customer, the data necessary to perform the activities of delivery and activation of the goods.
To this end, the customer agrees to communicate the correct data, current and accurate information relating to master data, delivery personnel and, in general, to other information useful to execute the order (in this regard, see paragraph 4.2 of this contract .) Purchases must be made as maximum, 24 hours before activation required for goods to be delivered at hotels or airports located in the Municipality of Milan and with a margin of 35 days pre goods to be sent to the country or internationally. If those terms were not met, Falcon can cancel the order without issuing refunds to the customer.
Customer agrees to pay the price of the goods purchased.

The services on the Site may be different in nature and price compared with those offered for sale at retailers on and offline Falcon (for online retailers means stores offices in Milan).
All prices are in Euro. Beyond the price the shipping cost.

The customer can provide for the payment of amounts due:
- Online with Credit Card, where it is provided with a card issued by persons specified in the payment system PayPal (no extra costs);

Falcon ensures that you can make the shipment of goods purchased by the customer.
Falcon is not responsible for any delay or failure to deliver the goods occurred during the transport service operated by Italian Post Office (for shipping goods in a national or international).
When the customer receives the order and opened the packaging becomes responsible for the content. Therefore, any complaints received incomplete merchandise will be examined by Falcon and in the case where they are not errors at the time of packaging, the claim will be automatically rejected. Where however, errors Falcon effects occurred during packaging, will send a proopri costs and where the customer wants, the missing goods.
Falcon ensures compliance with quality standards for services only when you pick up at the hotel or airport specified by the user or at the post office where the goods are to be sent.
In the event that the goods purchased were to return to Falcon for lack of receiver or lack of reservation at the hotel indicates that the recipient as a place of delivery, Falcon consider itself empowered to terminate the contract of sale and return only 20% of cost of the item excluding shipping costs. To use this method of reimbursement, Falcon is required to send electronically via e-mail the delivery note or receipt from the post office rilascaiata who certify the delivery (as far as the postal service) or l ' been delivered (with regard to deliveries of the hotel) of goods purchased by the user.

According to Art. 64 D. Lgs. September 6, 2005 No 206 the right of withdrawal may be exercised only by persons acting for purposes unrelated to his business or profession.
The valid exercise of the right of withdrawal is conditional to sending a letter A / R within ten working days from the date of delivery of goods, but not exhaustively prior to activation delel Card, on the back of them, to :

Falcon Edward Scarpellini
Via Grasselli 19
20137-Milan (MI)

The notice may be anticipated within the same period, by e-mail, provided that it is confirmed by registered A / R within 48 hours.
The said notice shall clearly indicate the intention to withdraw from the purchase of products that must be identified with precision, and it must be enclosed with a copy of the invoice and proof of purchase and the item code. In case of withdrawal, even if only partial, the Customer must indicate the bank on which the wire transfer: Code ABI - CAB - CIN - IBAN, Account number, bank account holder, number of invoice.
In case of withdrawal, the Client shall at its own cost to return the goods under the two alternatives listed below:
- By hand at one of the outlets MilanoCard within 10 working days from receipt of goods;
- By mail to the following address:

Falcon Edward Scarpellini
Via Grasselli 19
20137-Milan (MI)

The essential integrity and non-use of the property subject to restitution is an essential condition for exercising the right of withdrawal: the property in relation to which has been exercised the right of withdrawal must be in a good state of preservation (with secure ' use of reasonable diligence).
Furthermore, the product must be returned complete with appliances and accessories in the original packaging and protected carefully to avoid any damage, writing or alteration. Failure to satisfy the prescribed manner allow Falcon to refuse goods returned by the customer. In the event of a valid exercise of the right of withdrawal, Falcon will refund the purchase price and the cost of sending the goods to the customer's home as soon as possible but within 30 days from the date on which Falcon has received notice of 'right of withdrawal.
We hope that the right to withdraw the cost of returning the goods, which are charged to the customer (according to art. 67 co. 3 Leg. No 206/2005)

If the returned product defects or has been used and thus no longer reusable Falcon reserves the right to reduce the value of the reimbursement to offset the damage found on the product.

Any claim related to goods purchased through the site should be directed via electronic mail (info@milanocard.it) or via postal mail to the attention of:

Falcon of Edoardo Scarpellini
Via Grasselli 19
20137-Milan (MI)

Falcon will not be responsible for the delay in the contract governed by these general conditions of sale, if the delay is caused by circumstances beyond their reasonable control. The party is late due to force majeure will be entitled to an extension of time necessary to fulfill such obligations.

The trademarks, other brands, and other industrial property rights relating to products and services on the pages of the Site are owned by Falcon or a third party producers of goods on sale from Falcon, through the Site
E 'prohibited use of the trademark "MilanoCard" in the application filed at the Chamber of Commerce of Milan on <25 September 2009> nr. <MI20090009309>,, other brands and other industrial property rights of Falcon and outsiders, including reproduction on other Internet sites by unauthorized individuals.

The personal information provided by Customer to Falcon during the pre-contract negotiations and for the execution of the contract will be treated according to D. Decree Law No. 196/2003 with the procedures described in the information prepared in accordance with Article. 13 of the Decree mentioned.

The contract of sale between Falcon and the Customer will be governed and interpreted in accordance with Italian law. For resolving civil disputes arising from the conclusion of this contract of sale distanzala territorial jurisdiction is exclusively that of the Court of Milan.